Terms of service

Effective Date: 9/19/2025

Welcome to Hennacone.com. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

1. General

  • This website is operated by Hennacone.com. Throughout the site, the terms “we,” “us,” and “our” refer to Hennacone.com.

  • By visiting our site or purchasing from us, you agree to be bound by these Terms of Service, including our Privacy Policy and Refund & Return Policy.

2. Eligibility

  • You must be at least 18 years old to make a purchase on our website.

  • By using this site, you confirm that you have the legal capacity to enter into a binding contract.

3. Products & Orders

  • All products are subject to availability.

  • We reserve the right to limit or refuse any order.

  • Product images are for illustration purposes only; actual product packaging may vary.

4. Pricing & Payment

  • All prices are listed in GBP (£) unless stated otherwise.

  • We reserve the right to change prices at any time without prior notice.

  • Payments are processed securely through trusted third-party providers (we do not store card details).

5. Shipping & Delivery

  • Delivery times are estimates only and may vary due to external factors.

  • We are not responsible for delays caused by courier services, customs, or other circumstances beyond our control.

6. Returns & Refunds

  • Our 30-day Refund & Return Policy applies to all purchases.

  • Customers are responsible for return postage unless the product is faulty or incorrect.

7. Prohibited Uses

You agree not to use our site or products for:

  • Any unlawful purpose.

  • Violating any local, national, or international laws.

  • Uploading or transmitting viruses or malicious code.

  • Attempting to gain unauthorized access to our systems.

8. Intellectual Property

  • All content on Hennacone.com (text, images, logos, designs) is the property of Hennacone.com and protected under copyright laws.

  • You may not copy, reproduce, or use any content without prior written permission.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our maximum liability is limited to the amount you paid for the product.

10. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Updates will be posted on this page with a revised “Effective Date.”

12. Contact Information

For questions about these Terms of Service, please contact us:

📧 support@hennacone.com
📍 Whiteoaks, Halfway House, Shrewsbury, England, SY5 9DU, United Kingdom