Privacy policy

Effective Date: 9/19/2025

At hennacone.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store in the UK.

1. Information We Collect

When you shop with us, we may collect the following:

  • Personal details: name, email address, billing/shipping address, phone number.

  • Payment information: processed securely via trusted third-party payment providers (we do not store your card details).

  • Order details: products purchased, order history.

  • Technical data: IP address, browser type, and cookies for site performance and analytics.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your order, offers, and updates.

  • Improve our store’s services, products, and customer experience.

  • Comply with legal obligations (e.g., tax records, fraud prevention).

3. Sharing Your Information

We only share your information with:

  • Service providers: shipping companies, payment processors, and IT support partners.

  • Legal authorities: if required to comply with UK law.

We do not sell or rent your personal information to third parties.

4. Cookies & Tracking

Our website uses cookies to:

  • Keep your shopping cart updated.

  • Remember your preferences.

  • Provide analytics to improve our site.

You can manage or disable cookies through your browser settings.

5. Data Retention

We keep your information only as long as necessary:

  • For order records: 6 years (as required by UK tax law).

  • For marketing: until you unsubscribe or request deletion.

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your personal data.

  • Object to processing for marketing purposes.

  • Withdraw consent at any time.

To exercise your rights, contact us at: support@hennacone.com

7. Security of Your Data

We use secure servers, SSL encryption, and trusted payment gateways to keep your data safe.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

hennacone.com
Email: support@hennacone.com
Business Address: Whiteoaks, Halfway House, Shrewsbury, England, SY5 9DU, United Kingdom